Location: 6 Smith St Charlestown
Phone: (02) 4943 6066
We are open 6 days. Consultations by appointment.
Convenient parking off street at our door, additional parking is also available at the rear of the building.
After Hours: Phone Newcastle Animal Referral and Emergency Centre on 4957 7106.
Email the team at The Lake Veterinary Hospitals for general enquiries, veterinary advice or product advice for your pet.
Online Shopping Customer Service
For questions about online shopping and order tracking, please email Customer Service below.
An important notice for our online shopping customers
Due to the outbreak of COVID-19 which has now been declared a pandemic by the World Health Organisation, our online shopping supplier has notified us that there may be some disruptions to Customer Service availability over the phone and via email, as well as possible delays to order packing and delivery times. Please allow extra time for your delivery to arrive.
Email is currently the most reliable way to contact Customer Service. Please note that the team are receiving a higher than usual volume of orders and enquiries, but will aim to respond to your enquiry within one business day.
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